Terms of Service
Last Updated: July 2026
1. About the Service
NanoRhino, operated by Link Heart Limited, is an AI nutrition and weight-loss coaching service delivered primarily over SMS/MMS text messaging at (915) 277-7888. Coaching includes meal logging by text or food photos with calorie and macro estimates, weigh-in tracking, reminders, weekly progress reports, and a free web TDEE calculator. No app download or account registration is required.
2. User Eligibility
You must be at least 18 years old, have the legal capacity to enter into binding contracts, and have a U.S. mobile number capable of sending and receiving SMS/MMS messages in order to use the Service. The Service does not provide weight-loss coaching to minors.
3. Your Phone Number & Messaging
The Service is linked to your mobile phone number; there are no usernames or passwords. Please keep your number current. If you give up or transfer your number, text STOP or email us first so that coaching messages and your data are not associated with a recycled number. You are responsible for all instructions sent from your number.
4. Pricing & Payment (Results-Based)
NanoRhino uses results-based pricing. It is free to start — no subscription and no upfront charge — and stays free until the scale moves. After that, you pay $10 per pound you actually lose, and your total is capped at $500, so if you lose more you pay nothing more.
- We bill only after the weight is off and has stayed off for two weeks.
- Progress is measured from the weigh-ins you log with your coach.
- Payment is collected through the payment link or method we send you by SMS.
- Charges for results you have already achieved are final and non-refundable.
- Any change to pricing applies only going forward, with notice, and never retroactively to weight you have already lost.
5. SMS Terms
By opting in to NanoRhino SMS, you consent to receive up to 3 daily meal-logging reminders and conversational AI coaching messages. Message and data rates may apply. Message frequency: up to 50 messages per day. Reply STOP to unsubscribe. Reply HELP for assistance. NanoRhino is not responsible for delayed or undelivered messages caused by carrier network issues. For support, email support@nanorhino.com or visit nanorhino.com/support.
6. Use of the Service
You agree to use the Service only for lawful purposes. You may not:
- Use the Service for medical diagnosis
- Copy, modify, or reverse-engineer the Service or its AI models
- Misrepresent or manipulate your weigh-in or progress data to avoid or reduce fees
- Use the Service in any way that violates applicable laws or regulations
7. Health Disclaimer
NanoRhino provides general wellness and nutrition insights and is not a substitute for professional medical advice. Always consult a qualified healthcare professional before making changes to your diet or exercise routine. The Service is not intended for the treatment of eating disorders or any other medical condition. If your healthcare provider has advised you against losing weight, do not use the Service for that purpose. In an emergency, contact your local emergency services.
8. Data Privacy
Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using the Service, you agree to our data practices as described there. You may request deletion of your personal data at any time by emailing support@nanorhino.com.
9. Intellectual Property
All content, software, and materials provided by NanoRhino are owned by or licensed to us. You are granted a limited, non-exclusive, non-transferable license to use the Service for personal, non-commercial purposes only.
10. Termination
We may suspend or terminate your access to the Service at any time if you violate these Terms. Upon termination, your right to use the Service will immediately cease. You may stop using the Service at any time by texting STOP, which ends coaching messages.
11. Limitation of Liability
To the maximum extent permitted by law, NanoRhino and its affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the Service.
12. Indemnification
You agree to indemnify, defend, and hold harmless NanoRhino, its officers, employees, and partners from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles.
14. Changes to These Terms
We may update these Terms from time to time. Changes will be posted with a revised “Last Updated” date. Continued use of NanoRhino after changes take effect means you accept the revised Terms.
15. Contact Information
If you have questions about these Terms, please contact us:
Email: support@nanorhino.com
Address: 623 Airybrook Ln, Houston, TX 77094, United States